Privacy policy

How Remo Studio Co., Ltd. handles the personal information it receives through this site. First effective November 14, 2026.

Collection and use

Operator and contact

Remo Studio Co., Ltd. (株式会社リモスタジオ, "we") complies with Japan's Act on the Protection of Personal Information and handles the personal information it receives through this site with care. For questions about how we handle personal information, write to it@remo-studio.com.

Information we collect

The name, email address and message you send through the contact form or by email. Our servers also record access logs automatically as part of running the site: IP address, time of access, pages viewed and browser type.

How we use it

To answer your enquiry and contact you as needed, to contact you about quotes and contracts, and to run this site securely and prevent unauthorised access. We do not use it for any other purpose.

Third parties

Except where the law requires it, we do not sell personal information or provide it to third parties without your consent.

Security and your requests

Contractors

This site and its contact form run on Amazon Web Services (AWS), and notification emails about enquiries are sent through Amazon SES. When we entrust the handling of personal information to these providers, we do so only as far as the purposes require, and we supervise them as needed.

Security measures

We take the security measures that are necessary and appropriate to prevent unauthorised access to personal information, and its loss or leakage. Communication with this site is encrypted with HTTPS.

Disclosure, correction and deletion

We respond to requests from the person concerned to disclose, correct, add to, delete or stop using their personal information, in line with the law. Send a request by email to it@remo-studio.com. After confirming that you are the person concerned, we respond without delay. We keep information for as long as the stated purposes require.

Cookies and analytics

This site sets no cookies that track visitors and uses no analytics service. If we introduce either, we will update this policy first.

Revisions

We may revise this policy when the law or our operations change. The revised text will be published on this page. First effective: November 14, 2026